18/07/08
enb help a growing number of clients re-position their service portfolio vis-a-vis their clients in a new environment. Image and soft-skills has taken priority over traditional training in the recent liquidity strapped banking environment. Traditional credit is also being re-visited as a result of recent events.
We provide a new service around recent economic events where we explain what happened and likely impacts on the future of banking.
New proven and extensive advanced psychometrics suite has been rolled out with great success for clients looking to deepen their knowledge, influencing skills and understanding of clients needs and professionals within the organisation. A leadership development version and team/culture strengthening version has also just been rolled out with strong positive feedback from its first users.
In response to feedback and requests from our clients, we are developing a suite of online tools to support and embed the soft skills models in delegate’s daily work. Use the online client profiler before or after meetings to help you to assess the likely preferences of your client for communication, decision making and presentation style. The tool provides you with suggestions for how you can adapt your own style to better connect with the person you profiled.