Sales skills banking training

Understanding yourself and your clients

A fundamental skill for sales people at all levels is to understand yourself and your clients. We deliver this course for new and more seasoned salespeople wishing to improve their effectiveness when selling to clients. It covers the basics of understanding attitudes, skills, communications styles and behaviour critical for sales success.

This course can be linked to the profiling tools that enb uses to gain a better understanding of an individual’s behavioural preferences.

Sealing the deal

Closing skills are about asking for the business and getting commitment from your client. To get there you need a combination of rapport building skills, conversational techniques, a method of framing your approach so you stay on track, relentless focus on your desired outcome and confidence in sealing the deal.

The course turns theory into practice by introducing skills and techniques that can immediately be applied in a client meeting, including:

  • gaining the trust and commitment of your client
  • boosting your personal confidence
  • conversational techniques
  • listening and questioning
  • methods for staying on track and focusing on your desired outcome

Please contact us to discuss your specific requirements and we would be pleased to put together a course that will meet your objectives.

In December 2008 ENB Consulting was acquired by Moody's Analytics UK Ltd, a division of Moody's Corporation

toolbox

online testing facility

3-d profiling tool

5-d profiling tool

profiling system